Feed / FRSH

Freshworks Inc.

FRSH

Technology · 11.86 -0.6% today

Isolated · not yet confirmedMarket checked 10 Sept, 15:55 GMT-4

Market read

Freshworks Inc.'s current read is isolated; its market group is not confirming.

The latest filing is mixed. 0 of 36 group members are active now; 0 filing-linked outsiders are moving with the group, and 0 of 7 directly disclosed connections are confirming.

What changed
  • Revenue increased 16.5% versus the comparable filing period.
  • Cash declined 46.1M versus the comparable period.
Company-0.6% todayVolume comparison unavailable
Market group0 of 36 activeSoftware - Application · unavailable
Disclosed network0 of 7 confirmingNo filing-linked name is confirming now
What would change this read
  • FRSH's market-adjusted activity becomes unusual and at least one connected name confirms.

Invalidation: The isolated read changes if FRSH's group or a disclosed connection begins moving with it.

Watch this read

Research brief

The story so far

Technology · Software - Application

The latest filing is mixed. 0 of 36 group members are active now; 0 filing-linked outsiders are moving with the group, and 0 of 7 directly disclosed connections are confirming.

Evidence that supports
  • Revenue increased 16.5% versus the comparable filing period.
  • The operating loss narrowed by 2.4M.
Evidence that challenges
  • Cash declined 46.1M versus the comparable period.
  • Net margin fell 1.4 percentage points.
What would clarify the read
  • FRSH's market-adjusted activity becomes unusual and at least one connected name confirms.

Company research

Understand the business, not just the ticker

As of Sep 11, 2026
Business model and earnings drivers

Use the company’s filings to identify the few operating, demand, cost, capital and regulatory variables that determine its earnings power.

Key research questions
  • Which operating variable is changing?
  • Is that change durable, cyclical or one-off?
  • What evidence would disprove the current interpretation?
Annual periods7
Price observations327
Usable filing statements98
Verified relationships7
Evidence supporting the case
  • Latest annual revenue changed +16.4% year over year.
  • Operating margin changed +20.8 percentage points in the latest annual period.
  • Net margin changed +35.1 percentage points in the latest annual period.
  • Operating cash flow covered net income at 1.32x in the latest annual period.
Evidence challenging the case
  • Product pipeline and R&D has repeated adverse evidence across 5 filings.
  • Restructuring and cost reductions has repeated adverse evidence across 5 filings.
Questions before a position
  • P/E is 74% below the available filing-peer median; determine whether growth and quality justify the difference.
  • EV/sales is 35% below the available filing-peer median; determine whether growth and quality justify the difference.
Longer-term price context

Price as of Sep 10, 2026

11.86
6m+48.2%12m-10.7%24m
Annual trajectory

Reported annual revenue and per-share history. This is accounting history, not a forecast.

PeriodRevenueYoYDiluted EPSShare change
2021-12-31$371.0M+48.6%$-21.73
2022-12-31$498.0M+34.2%$-0.82
2023-12-31$596.4M+19.8%$-0.47+3.0%
2024-12-31$720.4M+20.8%$-0.32+2.6%
2025-12-31$838.8M+16.4%$0.63-2.4%

What management says matters

Persistent and emerging business drivers

Product pipeline and R&Dnegative · 5 filings
The overall increase in research and development was further driven by a $0.8 million net loss related to foreign currency exchange rate fluctuations, as well as a $0.5 million increase in professional service fees due to higher contractor costs.
10-Q · Aug 4, 2026
Restructuring and cost reductionsnegative · 5 filings
The decrease was primarily driven by $(21.8) million in stock-based compensation expense primarily due to the departure of our former Executive Chairman in December 2025; partially offset by $4.3 million in personnel-related costs primarily due to annual comp…
10-Q · Aug 4, 2026
Macroeconomic conditionsnegative · 2 filings
Our net dollar retention rate decreased from 107% as of September 30, 2024 primarily due to lower expansion within existing customers driven by macroeconomic pressures.
10-Q · Nov 5, 2025
Foreign exchangenegative · 1 filings
The overall increase in research and development was further driven by a $0.8 million net loss related to foreign currency exchange rate fluctuations, as well as a $0.5 million increase in professional service fees due to higher contractor costs.
10-Q · Aug 4, 2026

Valuation discipline

Descriptive valuation snapshot

Price/sales 4.2× · EV/sales 3.5×. Comparisons use only industry-matched filing peers.

Scenario scaffold

Mechanical 2.0-year scenarios are available as editable assumptions, not consensus.

Price action

How the market is pricing the story

11.86-0.6% today

Jodie does not have enough daily observations to draw a useful short-term chart for this asset. The latest quoted price was checked 10 Sept, 15:55 GMT-4; this is a coverage limitation, not a flat-price conclusion.

Developments

No sourced recent-development timeline yet

Jodie has not returned a relevant primary source or news item for FRSH. This is an evidence-coverage gap, not a conclusion that nothing material happened.

Business and financial condition

Reported financial figures are not available yet

Jodie has not returned structured SEC XBRL fundamentals for this asset. This is a coverage limitation, not an assessment of the business or its financial health.

Latest filing assessment · baseline

The latest filing presents a mixed picture

10-Q filed 2026-05-05 against the comparable filing from 2025-04-29.

mixed
OperationsconstructiveEvidence score +3
liquiditycautiousEvidence score -1
valuationmixed

What improved

  • Revenue increased 16.5% versus the comparable filing period.
  • The operating loss narrowed by 2.4M.

What weakened

  • Cash declined 46.1M versus the comparable period.
  • Net margin fell 1.4 percentage points.

Filing receipts

Operating Expenses Three Months Ended March 31, Change 2026 2025 $ % (dollars in thousands) Research and development $ 49,261 $ 40,001 $ 9,260 23 % Sales and marketing 112,317 89,158 23,159 26 % General and administrative 40,427 47,247 (6,820) (14) % Restructuring charges — 405 (405) (100) % Total operating expenses $ 202,005 $ 176,811 $ 25,194 14 % The $25.2 million or 14%, increase in our operating expenses for the three months ended March 31, 2026 compared to the three months ended March 31, 2025, was primarily driven by higher personnel related costs due to annual compensation adjustments and marketing sponsorship costs, partially offset by lower stock-based compensation expense from th...

The net cash inflows from changes in operating assets and liabilities were primarily due to a decrease of $24.9 million in accounts receivable and increases of $6.9 million in accounts payable and $1.0 million in deferred revenue; offset by increases of $12.6 million in prepaid expenses and other assets, $10.2 million in deferred contract acquisition costs, and decreases of $3.7 million in operating lease liabilities and $3.4 million in accrued expenses and other liabilities.

Other income (expense), net changed by $7.3 million for the three months ended March 31, 2026 compared to the three months ended March 31, 2025, primarily due to a $7.1 million foreign exchange loss during the period, mostly from unfavorable changes in foreign exchange rates in Indian rupee against the U.S. dollar.

Retrospective baseline calibration. It was generated after the filing date and is not part of Jodie's live track record.

Business ecosystem

The relationships behind FRSH

Customers, suppliers, partners and competitors named in company filings—not inferred from headlines.

Depends on

CRMSalesforce, Inc.competitorFeb 26, 2026

For our customer experience products, we primarily face competition from customer service suites such as Salesforce, Zendesk, Intercom, and legacy vendors, such as Oracle and SAP, and from customer relationship management vendors, such as Salesforce, HubSpot,…

HUBSHubSpot, Inc.competitorFeb 26, 2026

For our customer experience products, we primarily face competition from customer service suites such as Salesforce, Zendesk, Intercom, and legacy vendors, such as Oracle and SAP, and from customer relationship management vendors, such as Salesforce, HubSpot,…

MSFTMicrosoft CorporationcompetitorFeb 26, 2026

For our customer experience products, we primarily face competition from customer service suites such as Salesforce, Zendesk, Intercom, and legacy vendors, such as Oracle and SAP, and from customer relationship management vendors, such as Salesforce, HubSpot,…

Filing peers

Companies whose filings use similar operating language.

Open the three relationships above to see Jodie’s filing proof. Pro unlocks 4 more links, every receipt, and alerts when connected names begin moving. Unlock the full network →

What is moving around it

Live connections

FRSH is currently a Early Follower in the organic co-movement group Software - Application. This group is discovered from market behaviour rather than assigned from an industry taxonomy. 3 filing-linked names are in the relationship map; none is currently confirmed as moving with the group.

Context history

Theme membership history

No durable theme membership has been observed for this name yet.